Support
Find assistance for account access, in-game moderation appeals, privacy inquiries, and bug reports outlined in our Terms of Service and Privacy Policy.
Common Issues & Assistance
Select an issue below to contact usIf you believe your account suspension or game ban was issued in error, you may submit a formal appeal via email. Please provide your registered email address, character name, and any context or evidence regarding the moderation action.
Direct Contact Emailadmin@dustraworld.com
Need help with understanding the game?
Check the DustraWorld Compendium for comprehensive game documentation, item information, entity guides, and gameplay mechanics.